Ngā Tāngata Microfinance Ltd has a small staff, all of whom have a background in the community work field but who bring a variety of strengths and skills. They balance the needs of the organisation with strategising to serve the applicants.
The Trust is made up of a representative from each of the following organisations:
Inspired by the work of Good Shepherd Microfinance (GSM) in Australia, Dr Dale began setting up the Ngā Tāngata Microfinance Trust (NTM) in 2009 with Child Poverty Action Group, the NZ Council of Christian Social Services and NZ Federation of Family Budgeting Services. Once Kiwibank came on board in 2010, partnerships with other community organisations soon followed and NTM began to offer no interest and no fee small loans in South Auckland in early 2011. Similar to the GSM model, these No Interest Loans (NILS) are were up to $1,500.
Unlike Australia’s fair credit environment, New Zealand’s is uncontrolled and punitive, so since late 2012, NTM has also offered debt relief loans (DRLS) of up to $3,000 to assist people to escape from high-cost enduring debt have also been offered.
Kiwibank and Ngā Tāngata Microfinance Trust won the 2013 NZI Greatest Contribution to a Sustainable NZ Award (supreme award) as well as the Community Innovation category at the 2013 NZI National Sustainable Business Network Awards.
In 2019 Ngā Tāngata Microfinance and Good Shepherd New Zealand separated their formal relationship but continue to work side by side to provide microfinance options available in New Zealand.